How can I apply for an education license of the plug-in?

We offer an exclusive -40% discount for students or lecturers in the field of music, music production or other audio-related research. You can apply for an educational discount here.

How does the licensing system of the plug-ins work?

Each license key allows you to install the plug-in on two computers with unique system IDs or on one computer and an iLok dongle. If using a computer based activation, the same license can be used by multiple users, but each user has to individually unlock the full version of the plug-in under her/his account.

Do I always have to be online when using the plug-in?

No, the plug-in only needs an internet connection during the trial period and for license activation. During the trial perdiod, the plug-in needs to go online everytime it is used. Once the plug-in has successfully been licensed, an internet connection is no longer needed.

Can I use the Mac and Windows version with the same license key?

Yes, but you can only activate the plug-in on two different computers using a single license key (see licensing system) – no matter if the computers have the same or different operating systems.

If an internet connection is available, the plug-in can automatically check online for newer versions. If a new version of the plug-in is available you’ll get a notification in the plug-in window. By clicking on this label you’ll be forwarded to a website where you can download the latest version of the plug-in. In addition, you can also find the latest version of the plug-in on the product web page.

Can I use my iLok to activate my plug-in?

Yes! For activation please visit your user account dashboard an transfer the license to your iLok account. You can find information on the dashboard here.
NOTE: iLok Cloud is currently not supported

Does smart:EQ live support Waves SoundGrid (WSG)?

No, smart:EQ live can only be used on Waves MultiRack Native systems. Unfortunately, current technical limitations of Waves SoundGrid do not allow to run smart:EQ live on Waves SoundGrid or Waves SuperRack systems.

In which DAWs do sonible plug-ins work?

You can use our plug-ins in any DAW/host that supports AU, VST2, VST3 and AAX (64 bit) for Mac or VST2, VST3 and AAX (64 bit) for Windows. We test our plug-ins prior to any release or update extensively with the latest versions of the following DAWs.

  • Logic Pro
  • Ableton Live
  • Pro Tools 11+
  • Reaper
  • Cubase
  • Nuendo
  • FL Studio

Functionality or our support isn’t limited to the mentioned DAWs.

How can I delete sonible plug-ins from my system?

Since there is no uninstaller, you have to delete the 4 files manually. Depending on your system and the format, you can find and delete them in the following folders:



  • /Library/Audio/Plug-Ins/Components
  • ~/Library/Audio/Plug-Ins/Components



  • /Library/Audio/Plug-Ins/VST
  • ~/Library/Audio/Plug-Ins/VST


  • x86: C:\Program Files (x86)\Steinberg\VSTPlugins
  • x64: C:\Program Files\Steinberg\Vstplugins\


  • C:\Program Files\VSTPlugins



  • /Library/Audio/Plug-Ins/VST3
  • ~/Library/Audio/Plug-Ins/VST3


  • x86: C:\Program Files (x86)\Common Files\VST3
  • x64: C:\Program Files\Common Files\VST3



  • /Library/Application\ Support/Avid/Audio/Plug-Ins


  • x86: C:\Program Files (x86)\Common Files\Avid\Audio\Plug-Ins
  • x64: C:\Program Files\Common Files\Avid\Audio\Plug-Ins



  • /Library/Audio/Plug-Ins/WPAPI


  • C:\Program Files (x86)\Common Files\WPAPI


  • C:\Program Files (x86)\Waves\Plug-Ins V9

Why is my plug-in crashing when I want to start it for the first time?

The issue here might be that you need to have the PACE iLok License Manager installed on your machine to use sonible plug-ins. You DO NOT need an iLok account or iLok USB. Download the License Manager here:

iLok License Manager for Mac (32 and 64 bit)

iLok License Manager for Windows (32 bit)

iLok License Manager for Windows (64 bit)

Why is my plug-in installer crashing?

Your anti-virus program might be the reason for this. Try deactivating it before installing your sonible plug-in.

What could have happened if the plug-in no longer plays any audio?

As soon as the trial-period has expired, the plug-in will automatically go into a “restricted mode”. (This mode is indicated by a small text below the logo.) In this mode, no audio data will be processed. If you own a valid license and already activated the plug-in, please contact our support for further assistance.

What can I do if there are drop-outs and glitches during playback?

Since the algorithms behind the smart:engineTM need a lot of processing, drop-outs may occur if the buffer size selected within your DAW is not large enough to perform all necessary processing steps (e.g. ≤ 10ms). To avoid this problem, try using buffer sizes above 10ms (e.g. ≥512 Samples / 44.1kHz).

What can I do when FL Studio freezes or there is no audio playback whenever I use proximity:EQ?

All our plugins highly depend on a static blocksize due to the high amount of complexity of the calculations. Unfortunately, FL Studio (formerly Fruity Loops) is unpredictable when it comes to blocksize handling.

We found the following workaround to avoid a freeze of FL Studio or problems with the audio playback:

  • de-activate the plugins on the insert you would like to load it (orange icon)
  • load proximity:EQ for this channel
  • enable ‘Use fixed size buffers’:
    • click the ‘Settings’ icon in the top-left corner
    • switch to the ‘Processing’ tab
    • tick the “Use fixed size buffer” checkbox
  • activate the plugins on the insert again
  • save the actual state of the plugin in a Fruity Loops preset (.FST)
  • audio should start to flow now each time an instance of the plugin is loaded

Why does frei:raum produce no output in FL12 and the UI get sluggish?

FL is highly unpredictable when it comes to blocksize handling. All our plugins highly depend on a static blocksize due to the high amount of complexity of the calculations. 

We encountered a similar issue lately and found the following workaround in FL12:
frei:raum ist actually also VST3 – it’s simply not copied to the respective folder
– pick the VST freiraum.dll (probably from C:\Program Files\Steinberg\VSTPlugins) and MOVE it to C:\Program Files\Common Files\VST3
– rename it to freiraum.vst3
– open FL and load an instance of frei:raum – the user interface will open (please do NOT start playback)
– click the ‘Settings’ icon in the top-left corner
– switch to the ‘Processing’ tab
– tick the “Used fixed size buffer” checkbox
– audio should start to flow now

Please also make sure that the overall buffersize is at least 1024 samples! 

Further, there’s also a fix from Image-Line taken from their their forum:

1. Open FL Studio. 
2. Refer to the ‘Plugin Database > Effects’ folder of your FL Studio Browser. 
3. Locate and delete any freiraum entries saved in this location by right-clicking the entry and selecting ‘Delete file…’. If you don’t have a favorite entry for freiraum you can proceed. 
4. Download, extract, and launch the attached freiraum.reg file. (
5. Accept any prompts regarding applying the registry key and values. 
6. Restart FL Studio once the keys and values are applied. 
7. Navigate to ‘Plugin Database > Installed > Effects > VST’ and load the freiraum plugin entry from this location. Test the plugin. 

For those concerned about what the registry file does, it adds a key for ‘freiraum’ under ‘HKEY_CURRENT_USER\SOFTWARE\Image-Line\Shared\Plugins\Fruity Wrapper\Plugins\VST’ with some predefined Wrapper Settings for the plugin, in particular ‘Use fixed size buffers’ is enabled.


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