Incorrect license key

There are several reasons your entered license key didn’t work. We show you what might have been the cause.

Just a typo

It’s the most common reason: You might have mistyped the license key or forgot to enter the hyphens, too.

Purchase as a guest

Did you buy your plug-in as a guest in our shop and the now used e-mail address for your account is not the same as the one used for the order? That might be the problem. The e-mail address from your order and the one you use for your sonible must be the same. You can change the e-mail address accordingly in the tab „Account details“ and try it again. If it’s still not working please contact

Another user

It’s very rare but it might be that somebody else is using the license key. If you think that this is indeed the case, please contact

Go back to my account